1. Who We Are
Welden Works LLC ("Welden Works," "we," "us," or "our") is a digital agency providing website design, AI receptionist, and local SEO services to local businesses, primarily in Florida. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
If you have questions about this policy, contact us at: contact@weldenworks.com
2. Information We Collect
We collect information in the following ways:
Information you give us directly:
- Name, business name, and contact information (phone, email, address) submitted via our contact or inquiry forms
- Details about your business that you share during onboarding or discovery calls
- Payment information processed securely through our third-party payment processor (we never store full card numbers)
- Communications you send us — emails, messages, or form submissions
Information collected automatically:
- IP address, browser type, and device information when you visit our website
- Pages visited, time spent on pages, and referring URLs (via standard web analytics)
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Build, deliver, and maintain your website and any related services
- Communicate with you about your project, invoices, and updates
- Send you your site preview link and onboarding materials
- Process payments and maintain billing records as required by law
- Improve our own website and understand how visitors use it
- Respond to inquiries and provide customer support
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
4. How We Share Your Information
We share information only in the following limited circumstances:
- Service providers: Trusted vendors who help us operate (e.g., hosting providers, payment processors, email platforms). They are contractually bound to keep your data secure and may not use it for any other purpose.
- Legal compliance: If required by law, subpoena, or other legal process — or to protect the safety and rights of our clients or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website.
5. Data Retention
We retain your personal information for as long as your account or business relationship is active, and for a reasonable period afterward to fulfill legal and contractual obligations (typically 3–5 years for financial records).
You may request deletion of your data at any time by contacting contact@weldenworks.com. We will honor deletion requests except where retention is required by law.
6. Cookies & Tracking
Our website uses standard cookies and analytics tools to understand how visitors interact with our site. These may include:
- Essential cookies: Required for the site to function (session management, security).
- Analytics cookies: Help us understand traffic patterns and improve our content (e.g., Google Analytics). Data is aggregated and anonymized where possible.
You can disable cookies in your browser settings at any time. Note that some site features may not function properly without them.
7. Data Security
We implement commercially reasonable technical and organizational measures to protect your information — including HTTPS encryption, access controls, and secure hosting. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized access to your account or information.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data, subject to legal retention requirements.
- Portability: Request a machine-readable copy of your data.
- Opt-out of marketing: Unsubscribe from any marketing communications at any time via the unsubscribe link in our emails.
To exercise any of these rights, email us at contact@weldenworks.com. We will respond within 30 days.
9. Children's Privacy
Our services are intended for business owners and are not directed at children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., Google Maps, social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will provide more prominent notice (such as an email notification).
Your continued use of our website or services after changes become effective constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: